Each piece is crafted using the ancient lost-wax technique, a handmade process that may take up to 10 business days before shipping.

All international orders are shipped with DHL Express, ensuring reliability and full tracking.

• United States: Duties and taxes are already included in your order total. No extra charges upon delivery.
  
• Other countries: Duties and taxes depend on local import regulations and may be charged at delivery

We accept returns and exchanges within 30 days of the purchase date. The jewelry must be in perfect condition, with its original packaging and the Certificate of Authenticity included.

Yes. Customized pieces and promotional items are not eligible for returns or exchanges.

Customers are responsible for return shipping costs, except in cases of manufacturing defects.

Yes. All pieces include a 6-month warranty covering manufacturing defects.

Yes. Each piece is delivered with a Certificate of Authenticity to guarantee its originality.

All pieces are crafted in brass with a 24kt gold plating, finished in matte gold, and handmade in Colombia.

Avoid direct contact with perfumes, creams, or water. Store your jewelry in its original packaging to preserve its finish.

Jewelry Cleaning

In a container, add one teaspoon of baking soda and one teaspoon of powdered soap without bleaching agents or parabens. Laundry detergent can also be used.

1. Add a splash of lukewarm water. The texture should be like a paste.
   
2. Mix the ingredients with a brush.
   
3. With the same damp brush, hold each piece of jewelry and brush it gently, paying special attention to:
   
   · Raised details and textures.
   · The joints.
   · The back.
   · Areas where dirt usually builds up.
   
   
   
4. Let the mixture sit for a few minutes, then gently and carefully rinse off the excess with water.
   

Gently polish each piece with a soft, dry cloth, avoiding too much pressure.

For 925 sterling silver, a touch of mild soap and lukewarm water is enough. Then, dry with care.